Meaning - Cancellation Policy defines that who can / how to cancel the order.
Who Can Cancel - Customer can cancel the order before dispatching of the order or company can itself cancel the order if any faulty, payment issues found etc.
Refunds On Cancellation - If cancelled order requires any refund to be given back to the customer, then the refund will be credited within 1 working day in Kwabey Wallet whereas it will take anywhere between 7-15 working days for Original Source depending upon the payment method.
Note 1 - Company(We) can cancel any order if found faulty, payment issues etc from our end without any prior notice to the concerned customer and customer cannot sue us for that.
Note 2 - Company have all the rights to cancel the order without any notice to the customer.
Note 3 - Transaction charges of 7% + GST will be deducted wherein customer demands a monetary refund of their prepaid cancelled orders.
Note 4 - There will be no deduction of transaction charges in case of wallet refund.
Note 5 - Also , there will be no deduction in cases wherein the customer makes a double payment against a single order by mistake.
Note 6 - Please note that we are not liable to entertain any refund/issue raised after 30 days from the date of order placement.